Up to the minute training and coaching solutions addressing the challenges of the modern insurance professional

‘I am delighted to advocate training services from Nick Thomas & Associates. Nick’s in depth knowledge of the commercial insurance sector allows him to combine practical insight with the latest research and development in his fields of expertise to design solutions that are practical and relevant to the modern insurance professional’s working day’

Director and General Manager of major UK Broker Proposition, representing a global Insurer

‘We contacted Nick to undertake some customer service training for our team. Despite having a team of over 40 people with varying levels of experience and expertise, his understanding of our sector and our business allowed him to deliver sessions that engaged all participants, providing them with specific learning outcomes which have had a really positive impact on the service we provide to our clients.’

Broking Director, UK Broker network

‘We contacted Nick to undertake some customer service training for our team. Despite MBS having a team of over 40 people with varying levels of experience and expertise, his understanding of our sector and our business allowed him to deliver sessions that engaged all participants, providing them with specific learning outcomes which have had a really positive impact on the service we provide to our clients’

Broking Director, UK Broker network

‘His work...showed not just his great understanding of sales concepts, but his ability to tailor content to our business needs and employees with differing levels of expertise. If you haven’t worked with Nick Thomas, you should – I highly recommend him and his services!’

Managing Director, Insurance Recruitment company

‘His background in insurance and sales is invaluable as it puts colleagues at ease knowing they are learning from someone who speaks their language. Nick spends time building relationships and understanding client needs to ensure the content he is delivering is relevant to your business and team. Highly recommended.’

Business Development Leader, Mutual Insurer

'We approached Nick with the remit of creating a comprehensive Consultancy Sales Programme to develop our underwriting lines of business and claims teams’ skillsets across our London and European offices. Nick took the time to first understand our business culture, identify the key learning objectives set by senior management, and create a set of workshops to meet our defined needs. Each workshop was interactive, engaging and provided the delegates with the required skillsets to develop trusted relationships with brokers and clients. Nick is an expert in his field and I have no hesitation in recommending him to prospective clients.'

Business Development Leader, Mutual Insurer

'I have had the pleasure of working with Nick for a number of years while arranging CPD and Educational events for our local insurance institute. This has included technical, soft skills, wellbeing and mental health related subjects.  Throughout this time, Nick and his team have consistently demonstrated exceptional professionalism, efficiency, and expertise. Nothing is ever too much trouble — they are always accommodating and responsive to our institute and member needs.  Nick has gone above and beyond by developing bespoke sessions upon request and playing a key role in the creation of our new Future Leaders Programme for members. His commitment to delivering content that is both current and relevant ensures that every session adds real value.  Feedback from attendees is always positive. Sessions led by Nick and his team are engaging, insightful, and thought-provoking.'

Vice President and Education lead, UK Insurance Institute

'Nick is a captivating trainer who uses his wealth of sales and insurance knowledge to inspire others. In the initial stages of planning, he dedicated time to understand the requirements of our business and tailored his training to reflect this; the materials and content were carefully crafted to achieve our goals.

We were immediately impressed with Nick’s approach to selling as he was driven to uphold standards in sales that the FCA would be proud of; his approach being one of care and support to ensure that both the needs of the customer and the business were met.

In the sessions, Nick built great rapport with our staff allowing attendees a safe space to explore their skillset by aligning it with current research and leading sales approaches. Staff left the training energised and well-equipped to develop their roles, and all with a smile on their face!'

Training and Quality Assurance Manager, award-winning independent UK Broker